We are so confident in the Groucherz experience that we back it with the Groucherz Promise.

We always want you to have a great experience with Groucherz. That’s why we have the Groucherz Promise. If you used a Local Groucherz voucher before its promotional value expired, and were disappointed by your experience, contact us within fourteen days of your Groucher use, and tell us about it.

We’ll try to do all we can, within reason to work with you to make it right.